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Research

In the course of our research, we discovered many tools that will help us achieve the project goal. This document contains the research that was done for both [Dance] and [Dance Console], thus it is the [Dance Project] Research. To read about the conclusions drawn from the research one should read the complete Dance Project Description and its accompanying documents.

Building a public transport app requires thorough research to ensure it meets user needs, stands out in the market, and is technically viable. Research typically falls into several categories: user research (understanding pain points and behaviors), market research (assessing demand and trends), competitor analysis (learning from existing apps), technical research (feasibility of features), legal/regulatory compliance, and business/monetization strategies. Below, I'll outline key questions to ask in each area. These are drawn from best practices in app development, UX design, and transit-specific studies.

Aim to gather data through surveys, interviews, focus groups, analytics, or tools like web searches for industry reports. For user-facing questions, consider using multiple-choice, scales (e.g., 1-5 satisfaction ratings), or open-ended formats for deeper insights.

User Research: Focus on Target Users' Needs, Behaviors, and Pain Points​

This helps identify who your users are (e.g., daily commuters, tourists, people with disabilities) and what features would solve their problems, like real-time tracking or route planning.

Question - Answer -

Question - How often do you use public transportation per week? Answer -

Question - Which modes of public transport do you use regularly (e.g., bus, train, subway, tram)? Select all that apply. Answer -

Question - What is your primary reason for using public transportation (e.g., cost, convenience, environmental reasons)? Answer -

Question - On a scale of 1-5, how satisfied are you with the punctuality of services? Answer -

Question - How would you rate the cleanliness of vehicles and stations? Answer -

Question - What factors discourage you from using public transportation more often (e.g., overcrowding, unreliable schedules, safety concerns)? Answer -

Question - How accessible are public transport stations from your home or workplace? Answer -

Question - Have you experienced safety concerns while using public transport? If yes, what were they? Answer -

Question - How do you typically pay for your public transportation fares (e.g., cash, card, app)? Answer -

Question **Question** - What improvements would increase your public transport usage (e.g., better real-time info, integrated payments)? Answer -

Question - Do you have any mobility challenges when using transportation (e.g., wheelchair access, visual impairments)? Answer -

Question - How accessible do you find public transit vehicles (e.g., low-floor buses, ramps)? Answer -

Question - How effective are digital tools (apps, websites) for trip planning in your current experience? Answer -

Question - Why do you abandon certain features in existing transit apps (e.g., ticket purchase process)? (Adapted from general UX questions.) Answer -

Question - What percentage of users in your target demographic prefer mobile apps over websites for transit info? Answer -

Question - How can the app meet accessibility standards (e.g., WCAG for screen readers, voice commands)? Answer -